At bumi10, your privacy is a foundational commitment, not a legal formality. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, who we share it with, and what rights you hold over your information as a Member of our platform.
Our Privacy Commitments at a Glance
These six principles summarize how bumi10 approaches your personal data. The full detail of each commitment is explained in the policy clauses below.
bumi10 collects only the personal data strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not harvest data for its own sake.
All data transmitted between your browser and bumi10 is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information travel over fully encrypted connections at all times.
bumi10 does not sell, rent, or trade your personal data to marketing companies or data brokers. Data is shared with third parties only where necessary for service delivery or required by law.
You have the right to access, correct, and in certain circumstances delete the personal data bumi10 holds about you. Submit a data request at any time by contacting our support team and we will respond within 30 days.
We retain your personal data only as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable legal or regulatory obligations. Data is securely deleted or anonymized once the retention period expires.
In the unlikely event of a data security breach that may affect your personal information, bumi10 will notify affected Members promptly and take immediate remedial action in accordance with applicable data protection obligations.
bumi10 ("we", "us", "our") is an internationally licensed online betting platform accessible at https://bumi10.cam, designed and operated specifically for players based in Indonesia. We are fully committed to protecting the personal data of our Members ("you", "your") and to processing that data transparently, lawfully, and in accordance with internationally recognized data protection principles.
This Privacy Policy governs all personal data processing activities carried out by bumi10 in connection with your use of the Platform, including account registration, identity verification, deposits and withdrawals, customer support interactions, and marketing communications. It applies to all current and former Members, as well as to visitors who access the Platform without registering an account.
This Policy should be read in conjunction with bumi10's Terms & Conditions, which govern the contractual relationship between you and bumi10. Capitalized terms not defined herein carry the meaning given to them in the Terms & Conditions.
bumi10 collects personal data through several channels — directly from you at registration and during Platform use, automatically through technical systems, and in limited circumstances from third-party sources. The categories of data we collect are set out below.
| Data Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, gender, Indonesian National ID number (NIK from KTP), passport number (where applicable), and a photographic copy of your identity document. |
| Contact Data | Email address, Indonesian mobile phone number, and city/province of residence. |
| Account Credentials | Username and hashed password. We never store your password in plain text. |
| Financial Data | Bank account numbers (BCA, BRI, BNI, Mandiri, and others), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records. |
| KYC Documentation | Scanned or photographed copies of government-issued ID (KTP or passport), and where required, a selfie holding the ID document, or a screenshot confirming payment method ownership. |
| Support Communications | The content of any messages you send to our support team via live chat or email, including attachments. |
When you access the Platform, our systems automatically collect the following technical data:
In certain circumstances, bumi10 may receive personal data about you from third-party sources, including:
bumi10 uses the personal data we collect for the following purposes:
bumi10 processes your personal data on the following legal grounds, depending on the specific purpose of each processing activity:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and service delivery | Performance of a contract — processing is necessary to deliver the services you have requested by registering an account. |
| Identity verification (KYC) and AML screening | Legal obligation — processing is required to comply with anti-money-laundering regulations and our international licensing conditions. |
| Fraud prevention and platform security | Legitimate interests — bumi10 has a legitimate interest in protecting the integrity of its platform and the financial security of its members. |
| Responsible gaming monitoring | Legitimate interests and legal obligation — we have both a regulatory duty and a genuine interest in player welfare. |
| Marketing communications | Consent — we send marketing messages only w here you have opted in. You may withdraw consent at any time (see Section 12). |
| Analytics and platform improvement | Legitimate interests — we process aggregated and anonymized usage data to improve our services, which does not materially affect your privacy. |
bumi10 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data with external parties only in the following limited circumstances:
We engage carefully vetted third-party service providers who process personal data on our behalf solely to support the operation of the Platform. These providers are bound by strict data processing agreements and may not use your data for any purpose other than the specific service they provide to bumi10. Categories of service providers include:
bumi10 may disclose your personal data to government authorities, law enforcement agencies, courts, or our licensing regulator where we are legally required to do so — for example, in response to a court order, subpoena, regulatory investigation, or a lawful request under applicable anti-money-laundering legislation. We will notify you of any such disclosure where we are legally permitted to do so.
In the event that bumi10 undergoes a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to how your data is processed as a result.
Where you were referred to bumi10 through a tracked affiliate or referral link, we may share limited confirmation data (such as the fact that a qualifying registration or deposit was completed) with the referring affiliate solely for the purpose of calculating the referral commission. We do not share your full identity data, financial data, or KYC documents with affiliate partners.
bumi10 uses cookies and similar tracking technologies to operate certain essential Platform functions, to analyze how the Platform is used, and — with your consent — to personalize your experience and deliver relevant promotional content.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Required for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery (CSRF). Cannot be disabled. |
| Functional | Remember your preferences — such as language settings, preferred odds format, and display layout — to provide a consistent experience across sessions. |
| Analytics | Collect anonymized or aggregated data about how Members navigate the Platform, which pages are most visited, and where users encounter errors. Used to improve Platform design and performance. |
| Marketing / Targeting | Used — with your consent — to deliver personalized bonus offers and promotions relevant to your betting activity and preferences. You may opt out at any time. |
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a notification before a cookie is stored. Please be aware that disabling strictly necessary cookies will impair the functionality of the Platform, potentially preventing you from logging in or completing transactions. Disabling functional cookies may cause your preferences to reset between sessions.
In addition to cookies, bumi10 may use browser local storage and session storage to hold temporary data that improves Platform performance — such as caching your account balance or recent bet history for faster display. This data is stored only on your device and is not transmitted to our servers independently of your normal session activity.
bumi10 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security framework includes:
bumi10 retains personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for as long as required by applicable legal, regulatory, or licensing obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account and Identity Data | Retained for the duration of your active account plus 5 years following account closure, to satisfy AML record-keeping requirements. |
| Financial Transaction Records | Retained for 5 years from the date of each transaction, in accordance with applicable financial regulation. |
| KYC Documents | Retained for 5 years following account closure or the last KYC verification event, whichever is later. |
| Customer Support Records | Retained for 2 years from the date of the last support interaction, unless the interaction relates to an ongoing dispute or legal claim. |
| Technical / Log Data | Retained for up to 12 months from the date of collection, then deleted or anonymized. |
| Marketing Consent Records | Retained for the duration of your active account plus 2 years, as evidence of consent. |
Upon expiry of the applicable retention period, personal data is securely deleted from active systems and, where backup copies exist, scheduled for deletion from backup storage within the next routine backup cycle. Where deletion is not technically feasible, data is anonymized so that it can no longer be associated with a specific individual.
As a Member of bumi10, you hold the following rights in relation to the personal data we process about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified requests within 30 days.
bumi10 is strictly an adults-only platform. Our services are available exclusively to individuals who are at least 21 years of age. We do not knowingly collect personal data from any person under the age of 21.
If we become aware that we have inadvertently collected personal data from an individual under 21 — for example, through a fraudulent registration using falsified documents — we will immediately suspend the account, void all associated transactions, return any deposited real-money funds to their source, and permanently delete all personal data associated with the underage registration from our systems.
Parents and guardians who believe that a minor in their care may have registered a bumi10 account are urged to contact our support team immediately at [email protected]. We will investigate and take appropriate action without delay.
bumi10 is an internationally operated platform, and some of the third-party service providers we work with — including cloud infrastructure providers and identity verification services — may process your personal data in jurisdictions outside Indonesia. Where such transfers occur, bumi10 takes the following steps to ensure your data remains adequately protected:
By using the bumi10 Platform, you acknowledge that your personal data may be transferred to and processed in countries other than Indonesia for the purposes set out in this Privacy Policy.
bumi10 may send you promotional messages — including bonus offers, event notifications, and platform updates — by email or SMS, but only where you have explicitly consented to receive such communications at the time of registration or through your account settings.
You may withdraw your consent to marketing communications at any time by:
Opt-out requests are processed within 5 business days. After opting out, you will continue to receive transactional and service-related communications — such as deposit confirmations, withdrawal notifications, and security alerts — as these are necessary for the operation of your account and are not subject to marketing consent.
Where you have consented to marketing communications, bumi10 may use data about your betting activity, preferred game types (sports, live casino, togel (Indonesia's traditional numbers lottery), slots), and account behavior to personalize the promotional offers you receive. This personalization is intended to ensure that the promotions you see are relevant to your interests. It does not involve automated decision-making that produces legal or similarly significant effects on your account status.
bumi10 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or the services we offer. When we make material changes to this Policy, we will notify active Members by email to their registered address and by posting a prominent notice on the Platform for a period of at least 14 days prior to the changes taking effect.
The "Last updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must cease using the Platform and contact us to close your account before the effective date.
If you have any questions, concerns, or requests relating to this Privacy Policy or to how bumi10 handles your personal data, please contact our dedicated support team using the details below. We are committed to addressing all privacy-related inquiries promptly and professionally.
If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the relevant data protection authority or to an independent dispute resolution body as notified to you during the complaints process.
Questions About Your Privacy?
Our FAQ has answers to the most common questions about account security, data verification, and your rights as a bumi10 Member. You can also review our Terms & Conditions or visit our Responsible Gaming page.
21+ only. Please gamble responsibly. For entertainment purposes only.